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Regulatory, Legal and Policy Documents
Regulatory, Legal and Policy Documents
Deposit Policy - Bank of America N.A. India Branches
Positive Pay System for Cheque Truncation System
Covid-19 Relief Package Policy
BANA, India Privacy Statement
Account Opening Form
Cheque Collection Policy
India Treasury Terms and Conditions
List of unclaimed deposits/inoperative accounts for more than 10 years
Process to claim funds
Grievance redressal
Complaints data for FY 2020-21
Policy for settlement of claims of deceased depositor accounts
The Citizen’s Charter for Currency Exchange Facilities
Design and Security Features of all the Bank notes
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The Code of Bank’s Commitment to Customer
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Schedule of Charges - Treasury
Schedule of Charges - Trade
Customer Compensation Policy
Customer Service Information
Customer Complaint Form
Salient features and Integrated Ombudsman Scheme 2021
Deposit Rates
MSE Lending Policy
MSME Lending - Common Loan Application Form
Introduction of FX-Retail platform
Policy on Appointment of Statutory Auditors
Prudential Norms Relating to Income Recognition, Asset - Classification and Provisioning
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