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  • Regulatory, Legal and Policy Documents

Regulatory, Legal and Policy Documents

  • Deposit Policy - Bank of America N.A. India Branches
  • Positive Pay System for Cheque Truncation System
  • Covid-19 Relief Package Policy
  • BANA, India Privacy Statement
  • Account Opening Form
  • Cheque Collection Policy
  • India Treasury Terms and Conditions
  • List of unclaimed deposits/inoperative accounts for more than 10 years
  • Process to claim funds
  • Grievance redressal
  • Complaints data for FY 2020-21
  • Policy for settlement of claims of deceased depositor accounts
  • The Citizen’s Charter for Currency Exchange Facilities
  • Design and Security Features of all the Bank notes
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  • The Code of Bank’s Commitment to Customer
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  • Schedule of Charges - Treasury
  • Schedule of Charges - Trade
  • Customer Compensation Policy
  • Customer Service Information
  • Customer Complaint Form
  • Salient features and Integrated Ombudsman Scheme 2021
  • Deposit Rates
  • MSE Lending Policy
  • MSME Lending - Common Loan Application Form
  • Introduction of FX-Retail platform
  • Policy on Appointment of Statutory Auditors
  • Prudential Norms Relating to Income Recognition, Asset - Classification and Provisioning

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General disclaimer for Bank of America

"Bank of America" is the marketing name for lending, trading in certain financial instruments and other commercial banking activities of Bank of America Corp. These activities are performed globally by banking affiliates of Bank of America Corporation, including Bank of America, N.A., Member FDIC. Bank of America provides the following banking products in India: working capital and term loans, structured finance, export finance, global cash management, trade products, foreign exchange services and currency solutions.

© 2020 Bank of America Corporation.